What to do in an Auto Accident? 


When you're in an automobile accident it can be a stressful time. Whether you're at fault or not it is important to make sure you take precautions to make a proper claim. 

Gather information of involved parties 

After checking for injuries with the parties invovled you need to make sure you get everyones information. This information should include name, address, insurance company, policy number (both found on liability slip), driver license number, and license plate. 

Do I need to call the police? 
If the damage done to the vehicles involved is under $1,000 and no one is injured, the police do not have to be called.  If the amount is over $1,000 you do not need to call the police to the scene but you must report the accident to the reporting station. The insurance adjuster will use the police report to assess which driver is at fault. 

Call a tow Truck
If your vehicle is unfit to be driven from the scene, and need to have it removed you will need to call a towing service. If you have roadside assistance service use it, if not make sure to call a trusted tow truck company. 

As of January 1st 2017, new requirements are in place for tow trucks and vehicle storage. The new requirements ensure consumer protection by: 
  • Have permission from the consumer before towing the vechicle to storage. 
  • Disclose rates and other information such as providers name and telephone number. 
  • Accept credit card payments from consumers
  • Notify consumers where their vehicle is towed. 
  • Allow consumers to access personal property at no cost between 9 and 5. 
  • Itemized invoicing before receiving payment. 
  • Disclose financial incentive for towing a vehicle to a storage location or repair shop.   
Contact your insurer/broker

To report a claim take a look at our claims page. Have more questions? Give us a call or drop us a line here